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402 days ago 0 comments Categories: Technology Tags: customer service, knowledge management, appexhcange
In the knowledge management for customer service industry, we have an ever-present problem – a recent Argyle study of customer care executives found that only 15 percent of organizations had access to the information they needed to solve cases faster and more efficiently. Knowledge, knowledge everywhere… and not a drop to understand. Switch gears: Paul Greenberg is an industry analyst and ZDNet blogger whose CRM Watchlist is an annual roundup that recognizes companies that are changing the fut
403 days ago 0 comments Categories: News Tags:
The Field Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends. Also read Enterprise Mobility Asia News WeeklyAlso read M2M News WeeklyAlso read Kevin Benedict’s What’s New in HTML5Also read Mobile Commerce News WeeklyAlso read Mobile Health News WeeklyAlso read Mobility News WeeklyAlso read SMAC News WeeklyGriffin Technolo
403 days ago 0 comments Categories: News Tags:
Welcome to Enterprise Mobility Asia News Weekly, an online newsletter that consists of the most interesting news and articles related to enterprise mobility in Asia.  Asia is predicted to be the fastest area of growth for enterprise mobility between now and 2016.Also read Field Mobility News WeeklyAlso read Kevin Benedict’s What’s New in HTML5Also read M2M News WeeklyAlso read Mobile Commerce News WeeklyAlso read Mobile Health News WeeklyAlso read Mobility News WeeklyAlso read SMAC News WeeklyAc
403 days ago 0 comments Categories: News Tags:
Did you sign up to beta test Google Glasses?  Have you ridden in Google's driverless cars?  Your answer to both questions is likely not yet, but these are two very interesting innovations coming out of Google X (Google X is a secret facility run by Google thought to be located somewhere in the Bay Area of Northern California) that have been widely covered by the media.These two innovations demonstrate the combination of mobile communications, the Internet, mobile software apps, all kinds of sens
403 days ago 0 comments Categories: Service Tags: Mobile Application, Mobile Device
"Why Mobile Application Management Matters" Thinking beyond Mobile Device Management (MDM) for mobile security. Respond to the BYOD challenge by empowering your staff with mobile enterprise apps tailored to their tasks. Learn why Mobile Application Management (MAM), and not Mobile Device Management (MDM), is a more complete solution to ensure security of your enterprise mobile strategy. Download this white paper
403 days ago 0 comments Categories: News Tags:
Mar 17, 2013Categories:Press Releases Download: Telstra and Ericsson have successfully conducted the first trial of 1Tbps technology in Australia over 995km of an existing optical fiber network Ericsson and Telstra test the fastest ever optical connection in Australia Ericsson demonstrates terabit technology leadership by moving ultra-fast transmission from the lab to verify its functionality in an existing optical network Ericsson (NASDAQ:ERIC) announces the successful trial of its 1Tbps
403 days ago 0 comments Categories: News Tags:
Next week, Mobile World Congress event is going to take place in Barcelona, Spain. Tech-geeks are waiting to see how many new hardware are going to make consumers head spin at the great event of mobile this year. At present, there’re lots of rumors related to upcoming high-end smartphones like Samsung Galaxy S4, HTC One, LG Optimus G Pro and Sony Xperia Z/ZL. In addition, people are also talking about Apple’s iPhone 5S and ‘cheaper iPhone‘ this time. Of course, for Android enthusiasts, 2013
403 days ago 0 comments Categories: News Tags:
Next week, Mobile World Congress event is going to take place in Barcelona, Spain. Tech-geeks are waiting to see how many new hardware are going to make consumers head spin at the great event of mobile this year. At present, there’re lots of rumors related to upcoming high-end smartphones like Samsung Galaxy S4, HTC One, LG Optimus G Pro and Sony Xperia Z/ZL. In addition, people are also talking about Apple’s iPhone 5S and ‘cheaper iPhone‘ this time. Of course, for Android enthusiasts, 2013
403 days ago 0 comments Categories: Product Tags:
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403 days ago 0 comments Categories: Product Tags:
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